How do I Get in touch with Azerbaijan Airlines?

You have to book your tickets through Azerbaijan Airlines. Before booking, you want to check the information about additional services and visit the website. However, you aren’t sure about the details and want to confirm. Airlines offer customer support to help passengers board their flights. There are numerous ways to reach Azerbaijan Airlines Customer Service. Choose the best medium as per your requirement shared below.

How to reach a live representative via phone number?

Travelers having doubts can dial the Azerbaijan Airlines Phone Number +7 383 2169-442. Choose the appropriate IVR instructions to connect with the airline:

Press 1 to choose your language.
Press 2 to make a reservation.
Press 3 to request a refund.
Press 4 to modify your flight.
Press 5 for additional services.
Press * to speak with a live representative.

Why is the contact number a most preferred medium?

No doubt, the customer number is the top-ranked choice due to the following reasons:

24 hours guidance: A live representative is available to help travelers around the clock 365 days.
Responsive Medium: all the queries are managed and dealt with immediately by the customer executives based on their experience. And the resolution offered by them is the best for the passengers to fit their requirements.
Interactive medium: Passengers can discuss all their concerns related to their next flight and further ask to elaborate if concerned about any shared information.

What are the steps to get assistance via chat support?

Before reaching via the contact number, you want to try the chat help. The guidance is available 24 hours. You can follow the step-by-step instructions to resolve your issues:

Visit the official website of the airline.
Click on Contact Us.
Select the Help available at the bottom-right of the screen.
Describe your issue and send it to live agents.

The benefits of chat service:

Instant response
24 hours support
Reduce the long waiting hours

Can I contact Azerbaijan Airlines through email?

Travelers can contact the airline by writing an email to callcenter@azal.az. You can apply for a refund, change your flight, or make general inquiries using this mail address. The Help is accessible 24 hours. Plus, you can fill out the form to submit a request:

Visit the official website.
Go to the bottom of the home page.
Choose the suitable option.
Fill out the required information.
Click on the submit button.

Connect via social media

Social media is a captivating mode of communication. This is used by the airline to share the latest updates about the airline, including discounts and special deals for booking cheaper flights. Nowadays, crucial information can be shared using videos, images, and reels, making social media an engaging medium. The airline is accessible 24 hours and responds promptly to the queries shared by travelers.

Azerbaijan Airlines has a presence on various platforms like Facebook, Twitter, LinkedIn, Telegram, and Tik Tok. Choose your dearest media to get in touch with customer executives.

Follow the guide to get the guidance:

Go to the official website.
Visit the bottom of the home page.
All the social media icons are available.
Now, you can select your favorite icon.

After that, you will be directed to the official page of the airline's social platform. Based on your desire, you can post the issue or text privately.