Sometimes, passengers need special assistance for their flight journey with Air India for a comfortable flight. Due to mobility or hearing disability, a passenger has not had to suffer during their journey and can enjoy the flight by adding special assistance from themself. Here the information related to special assistance and requesting the same from Air India has been mentioned.
The special assistance offered by Air India on a flight journey for the convenience of the passengers is as follows:
One can add a special assistance request anytime after completing the booking with Air India. The available ways that can be used by you are:
The special assistance request can be shared with the concerned department directly from the Managing Booking tab on the Air India website. You just need to put your requirement details along with the verified documents, and the assistance will be added to your reservation. Here is the procedure to request special assistance online:
You may reach out to customer service over the call to request special assistance on a reservation at Air India. Here are the instructions mentioned that you need to follow for assessing the assistance by a phone call:
One can also request special assistance at the airport itself before boarding. Make sure to reach at least 4 hours early from departure to request assistance at the help desk. You can speak with an official face-to-face, share your requirement, and provide your reservation info to avail the same for the flight. The payment has to be at the moment in the help desk, and the official will avail the assistance as per your requirement for your journey.
Hence, if you have issues flying on a plane, you do not have to worry as you can send Air India special assistance request a few hours before their flight journey. The officials will avail the required assistance for you and assist you with a comfortable journey.